Experts in Wood Floor Supplies
and Installation

Contractor License #: 659830

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CALL: (888) 747-3990
1294 Bermuda Lane, El Cajon, CA 92021-3724

Privacy Policy

Privacy Policy

For purposes of this Privacy Policy, the terms "we," "us," "our" and "Joe's" refer to Joe's Hardwood Floors, Inc.. The Privacy Policy below governs any information you provide on this site.

This Privacy Policy describes:
      Overview; 
      Personal Information that Joe's May Collect Online;
      How Joe's Uses Personal Information Collected Online;
      How Your Information May Be Shared;
      How You Can Help Us Keep Your Personal Information Accurate;
      Computer Tracking and Cookies; and
      Problems or Complaints with this Privacy Policy.

Overview

By using this website, you expressly consent to our collection and use and disclosure of your personal information in the manner described in this Privacy Policy.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by Joe's staff designated to handle online requests or complaints. All Joe's agents with access to personal information obtained on Joe's web sites are also bound to adhere to this policy. 

Personal Information that Joe's May Collect Online

Joe's collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and compliment/complaint information. Joe's does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

How Joe's May Use Personal Information Collected Online

Joe's will use your personal information only for the purpose for which it was submitted such as to reply to inquiries, complete your job, handle your compliments/complaints and process billing and business requests related to the job for which we have been hired. We will use such information to provide operational notices, in program recordkeeping and to conduct research on industry marketplace practices. Our research may lead to the publication of an in-house aggregate demographical data but will not result in the reporting or publication of any personal information provided to us. At any time you can add or remove your name from our mailing list by contacting us at joethefloorman@gmail.com.

How Your Information May Be Shared

As stated above and, Joe's will not share your information except for the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
  • Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at joethefloorman@gmail.com

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. The Joe's uses non-identifying cookies to provide easier site navigation and access to forms.  Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Problems

If you have a complaint about Joe's compliance with this privacy policy, you may contact us at joethefloorman@gmail.com. If we are unable to resolve your complaint to your satisfaction, you may elect to contact the BBBOnLine's Privacy Policy Review Service by completing the complaint form.

 


Proudly Serving: San Diego | Hours of Operation: Monday–Friday, 7:30a.m.–3:30 p.m.
Bona™ Certified Craftsman, 2009 – 2012 | Award Winner for Customer Service from Angie's List, 2009 – 2012